Dental Front Desk Experience Coordinator

Dental365; Brick Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(K) Matching

Health & Vision Insurance

Paid Time Off

In-house Dental Program

Flexible Scheduling

Job summary

Dental365 Brick Township is seeking a Front Desk Coordinator to deliver concierge-level patient service. You will greet patients, answer calls, manage schedules, and accurately enter and update patient records using Denticon.

Responsibilities include collecting co-pays, verifying insurance eligibility, addressing billing questions, and supporting the Practice Manager with daily office duties. This is a full-time role with competitive benefits.

Qualifications

• Prior experience in a healthcare or customer service setting highly preferred.
• Resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Greet patients warmly with concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing to appropriate departments.

Skills

Customer service experience

Interpersonal communication

Organizational skills

Scheduling flexibility

Job description

Dental365 Brick Township is seeking a Front Desk Coordinator to deliver concierge-level patient service. You will greet patients, answer calls, manage schedules, and accurately enter and update patient records using Denticon.

Responsibilities include collecting co-pays, verifying insurance eligibility, addressing billing questions, and supporting the Practice Manager with daily office duties. This is a full-time role with competitive benefits.