Dental Front Office Coordinator – Patient Experience & Growth

ADP, Inc.; Kingston (Luzerne County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision insurance

Short-term and long-term disability

Life insurance gifted to you

401(k) with employer match

Paid time off and holidays

Team culture focused on growth

Work-life balance

Job summary

Pittelli Dental in Kingston, PA is seeking a motivated Front Office Coordinator to enhance the patient experience and ensure smooth daily operations. You will greet patients, handle check-ins, manage calls, schedule appointments, and input insurance details with accuracy.

The ideal candidate brings at least 1 year in dental front office, excels in customer service, and stays organized while multitasking. This full-time role offers competitive benefits and a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of dental front office experience.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.

Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency.
• Answer phone calls, respond to patient inquiries, and schedule appointments.
• Verify dental insurance eligibility and accurately input patient and insurance information.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentation and financial arrangements when needed.
• Maintain up-to-date knowledge of services offered and insurance plans accepted.
• Confirm patient appointments and manage the daily schedule to reduce no-shows.
• Support compliance with HIPAA, OSHA, and Squire Dental policies.
• Collaborate with clinical and administrative teams to ensure a smooth patient experience.
• Maintain an organized front office environment.
• Other duties as it relates to the position.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Education

High school diploma or equivalent

Tools

Denticon

Job description

Pittelli Dental in Kingston, PA is seeking a motivated Front Office Coordinator to enhance the patient experience and ensure smooth daily operations. You will greet patients, handle check-ins, manage calls, schedule appointments, and input insurance details with accuracy.

The ideal candidate brings at least 1 year in dental front office, excels in customer service, and stays organized while multitasking. This full-time role offers competitive benefits and a collaborative team environment.