Dental Front Desk Coordinator - Patient Experience Pro

Dental365; Herbertsville (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(k) matching

Paid time off

In-house dental program

Fringe benefits

Job summary

Dental365 in Brick Township, NJ is seeking a Front Desk Coordinator to warmly greet patients and manage scheduling with Denticon. You will handle phones, check-ins, and co-pay collection, ensuring a seamless patient experience in a fast-paced dental practice.

Ideal candidates have experience in healthcare or customer service, strong organization, and flexible scheduling. This role offers competitive pay, benefits, and opportunities for growth within a patient-centered team.

Qualifications

• Prior experience in a healthcare or customer service setting highly preferred.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Skills

Customer service

Organization

Communication

Flexibility

Denticon

Tools

Denticon

Job description

Dental365 in Brick Township, NJ is seeking a Front Desk Coordinator to warmly greet patients and manage scheduling with Denticon. You will handle phones, check-ins, and co-pay collection, ensuring a seamless patient experience in a fast-paced dental practice.

Ideal candidates have experience in healthcare or customer service, strong organization, and flexible scheduling. This role offers competitive pay, benefits, and opportunities for growth within a patient-centered team.