Dental Front Office Coordinator — Patient Experience

Pittelli Dental; Kingston (Luzerne County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision insurance

Short-term and long-term disability

Life insurance provided

401(k) with employer match

Paid time off and holidays

Team-focused growth and high-quality护理

Work-life balance

Job summary

Pittelli Dental in Kingston, PA is seeking a motivated Front Office Coordinator to join our patient-centered team. You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and support the treatment planning process.

The role emphasizes professionalism, strong communication, and meticulous organization to ensure a smooth patient experience and efficient clinic operations.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of dental front office experience.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.

Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency.
• Answer phone calls, respond to patient inquiries, and schedule appointments.
• Verify dental insurance eligibility and accurately input patient and insurance information.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentation and financial arrangements when needed.
• Maintain up-to-date knowledge of services offered and insurance plans accepted.
• Confirm patient appointments and manage the daily schedule to reduce no-shows.
• Support compliance with HIPAA, OSHA, and Squire Dental policies.
• Collaborate with clinical and administrative teams to ensure a smooth patient experience.
• Maintain an organized front office environment.
• Other duties as it relates to the position.

Skills

Dental front office

Customer service

Communication

Organizational skills

Tools

Denticon

Job description

Pittelli Dental in Kingston, PA is seeking a motivated Front Office Coordinator to join our patient-centered team. You will greet patients, answer calls, schedule appointments, verify insurance, collect payments, and support the treatment planning process.

The role emphasizes professionalism, strong communication, and meticulous organization to ensure a smooth patient experience and efficient clinic operations.