Dental Front Office Coordinator — Patient Experience

Lever, Inc.; Philadelphia (Philadelphia County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Sick time

401(k)

PTO after one year

Job summary

Lever, Inc. in Philadelphia is seeking a Patient Coordinator to support friendly, efficient front-office operations and deliver a positive patient experience.

The ideal candidate has dental admin experience, familiarity with Dentrix, and knowledge of PPO plans; strong communication and multitasking skills are essential.

We offer a consistent weekday schedule, medical coverage, sick time, 401(k), and PTO after one year.

Qualifications

• Previous dental front office or patient coordinator experience required.
• Dentrix experience strongly preferred.
• Working knowledge of PPO dental insurance plans.
• Strong communication and customer service skills.
• Detail-oriented with the ability to multitask.
• Reliable, team-oriented, and patient-centered mindset.

Responsibilities

• Greet and assist patients with professionalism and warmth.
• Schedule appointments and manage provider calendars.
• Verify insurance eligibility and explain PPO dental benefits to patients.
• Collect co-pays and process payments.
• Maintain accurate patient records and documentation.
• Communicate effectively with clinical staff to support daily workflow.
• Handle patient questions regarding treatment plans, insurance, and billing.
• Support general front-office administrative duties as needed.

Skills

Experience

Dentrix

PPO insurance

Communication

Detail oriented

Team oriented

Tools

Dentrix

Job description

Lever, Inc. in Philadelphia is seeking a Patient Coordinator to support friendly, efficient front-office operations and deliver a positive patient experience.

The ideal candidate has dental admin experience, familiarity with Dentrix, and knowledge of PPO plans; strong communication and multitasking skills are essential.

We offer a consistent weekday schedule, medical coverage, sick time, 401(k), and PTO after one year.