Patient-First Dental Front Desk Coordinator

North American Dental Group; Thielman Crossroads (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group in Pennsylvania is seeking a Front Desk Coordinator dedicated to providing excellent patient care. In this role, you'll be responsible for managing patient appointments, handling financial transactions, and maintaining a welcoming environment. The ideal candidate will have a High School diploma, with 1-5 years of experience in customer service or dental fields preferred. Strong communication skills and familiarity with dental software are essential. A comprehensive benefits package is available for full-time employees.

Qualifications

• High School Diploma or equivalent (Associate’s degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office programs.

Responsibilities

• Handle financial information and perform insurance verification.
• Answer phone calls and provide information to callers.
• Explain procedures and/or services to patients.
• Present financial policies and collect co-payments.
• Track appointments due to no-shows and cancellations.

Job description

North American Dental Group in Pennsylvania is seeking a Front Desk Coordinator dedicated to providing excellent patient care. In this role, you'll be responsible for managing patient appointments, handling financial transactions, and maintaining a welcoming environment. The ideal candidate will have a High School diploma, with 1-5 years of experience in customer service or dental fields preferred. Strong communication skills and familiarity with dental software are essential. A comprehensive benefits package is available for full-time employees.