Patient Financing & Experience Advisor

Effinghamschools; Springfield, Northern (GA, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Effinghamschools is seeking a Patient Financial Advisor to support patient registration, insurance verification, and financial counseling. The role involves communicating estimated liability to patients and collecting payments at the time of service in a fast-paced setting.

The position requires a high school diploma and at least 12 months in customer service, registration, or collections, with familiarity in health insurance processes and electronic records.

Qualifications

• Education level equivalent to completion of High School.
• Experience with health insurance, deductibles, co-pays, and co-insurance.
• Minimum 12 months experience in customer service, patient registration, or collections.
• Ability to compute rates, percentages, and explain patient liability.

Responsibilities

• Register patients presenting for service and input accurate data.
• Verify insurance and calculate estimated patient liability for services.
• Perform cashiering and maintain cash receipts with accuracy.
• Educate patients on benefits and anticipated costs before services.
• Coordinate with hospital departments and notify scheduling when needed.
• Maintain electronic medical records and assist with switchboard duties.

Skills

Customer service

Insurance knowledge

Registration

Collections

Cash handling

Education

High School diploma

Tools

EHS software

EMR software

Job description

Effinghamschools is seeking a Patient Financial Advisor to support patient registration, insurance verification, and financial counseling. The role involves communicating estimated liability to patients and collecting payments at the time of service in a fast-paced setting.

The position requires a high school diploma and at least 12 months in customer service, registration, or collections, with familiarity in health insurance processes and electronic records.