Care Affordability Specialist

Effinghamschools; Springfield, Northern (GA, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental Insurance

Vision insurance

Paid time off

Tuition reimbursement

Employee assistance program

Flex spending account

Job summary

Effingham Health System is seeking a Patient Financial Advisor to manage registration and financial counseling for non-emergent patients. You will verify coverage, explain estimated liabilities, collect payments, and coordinate with radiology and operating room services to ensure accurate billing.

You will interact with medical staff and patients, maintaining confidentiality while navigating hospital software to determine financial responsibility and assist with payment arrangements.

Qualifications

• High school education or equivalent.
• Ability to compute rates, percentages, and estimates for billing.
• Experience with health insurance terminology and billing processes.
• Minimum 12 months in customer service, patient registration, or collections preferred.

Responsibilities

• Register patients for services and verify insurance.
• Educate patients on insurance benefits and estimated liability.
• Collect co-pays, deductibles, and co-insurance.
• Notify departments of patient arrivals and triage needs.
• Explain payment options and arrange payment plans when applicable.
• Scan records into electronic medical records and maintain documentation.

Skills

Customer service

Communication skills

Attention to detail

Education

High School diploma or equivalent

Tools

Calculator

EMR systems

Billing software

Job description

Effingham Health System is seeking a Patient Financial Advisor to manage registration and financial counseling for non-emergent patients. You will verify coverage, explain estimated liabilities, collect payments, and coordinate with radiology and operating room services to ensure accurate billing.

You will interact with medical staff and patients, maintaining confidentiality while navigating hospital software to determine financial responsibility and assist with payment arrangements.