Patient Financial Services Specialist

Memorial Healthcare System; Florida; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, verify demographic and insurance information, and guide them through financial processes. The role emphasizes accurate data collection and clear communication in a hospital or medical office setting.

The position involves obtaining pre-certifications, handling patient inquiries, and providing cost estimates while ensuring compliance with policies and patient privacy requirements.

Qualifications

• Requires strong customer service skills and clear communication.
• Must be able to explain policies and respond to questions accurately.
• Ability to balance multiple tasks and maintain accurate records.

Responsibilities

• Greet patients and guarantors on arrival in person or via phone.
• Obtain and verify demographic, financial, and insurance information.
• Assist with pre-certifications, authorizations, and benefit verification.

Skills

Customer service

Communication

Organization

Problem solving

Attention to detail

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, verify demographic and insurance information, and guide them through financial processes. The role emphasizes accurate data collection and clear communication in a hospital or medical office setting.

The position involves obtaining pre-certifications, handling patient inquiries, and providing cost estimates while ensuring compliance with policies and patient privacy requirements.