PATIENT FINANCIAL SERVICES REP (567)

Memorial Home Services; Springfield (IL); Sur place; USD 23 000 - 36 000; Plein temps

Avantages offerts par ce poste

PTO

Medical, Dental, Vision insurance

401(k)

Life Insurance

Employee Assistance Program

Adoption Assistance

Résumé du poste

Memorial Health System in Springfield, IL is seeking a detail-oriented patient account specialist to collect and follow up on outstanding self-pay and liability balances. You will determine eligibility for financial assistance programs and uphold performance standards of safety, courtesy, quality, and efficiency.

The role emphasizes accuracy in billing, strong communication, and the ability to multi-task across multiple accounts while working with internal and external customers, in a

Qualifications

• High School diploma or GED required.
• 1+ year healthcare insurance/billing experience required.
• Previous collector experience highly desirable.
• Proficient with Word and Excel; familiar with PC usage.
• Familiarity with CPT/ICD-9/10 coding and UB-04 forms preferred.

Connaissances

Microsoft Office

Communication skills

Multi-tasking

Problem solving

Formation

High School or GED

Outils

Microsoft Office

Description du poste

Full time$17.14 - $26.56Position Summary: Responsible for the collection and follow-up of all outstanding self pay and liability balances of ALMH and TMH Patient Accounts in accordance with policies and procedures, and determines customers’ eligibility for financial assistance programs. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.Highlights & BenefitsPaid Time Off (PTO)Memorial ChildcareMental Health ServicesGrowth OpportunitiesContinuing EducationLocal and National DiscountsPet InsuranceMedical, Dental, VisionFlexible Spending Account401(k)Life Insurance and Voluntary BenefitsEmployee Assistance Program and Colleague WellnessAdoption AssistanceRequired ExperienceEducation: High School or GED equivalent required. Experience: – One or more years of health care insurance and/or health care billing experience is required, preferably in the areas of billing, collections, or accounts receivable. – Previous experience as a collector is highly desirable. Other Knowledge/Skills/Abilities: – Experience with Microsoft Office products such as Word and Excel preferred. – Basic working knowledge of personal computers required and their associate user software is preferred, with the ability to enter, retrieve, and electronically notate system screens. – Familiarity with medical terminology, medical procedural (CPT) and diagnosis (ICD-9 & 10) coding and hospital billing claims form UB-04 highly preferred. – Ability to multi-task while working on multiple responsibilities simultaneously. – Ability to work successful with internal customers and external customers. – Highly-developed critical thinking and problem solving-ability to work through complex situations. – Knowledge of poverty guidelines, internal/external financial assistance programs and options, medical billing and insurance principles/practices. – Demonstrates excellent oral and written communication, customer relations, and listening skills. Must demonstrate the ability to persuade and negotiate effectively.Springfield, IL Move left Move right Move up Move down+ Zoom in- Zoom outHome Jump left by 75%End Jump right by 75%Page Up Jump up by 75%Page Down Jump down by 75%Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape.Keyboard shortcutsMap Data Map data 2026Map data 2026100 m Click to toggle between metric and imperial unitsTermsReport a map error