PATIENT ACCESS SPECIALIST I (1280B)

Memorial Home Services; Springfield (IL); Sur place; USD 22 000 - 33 000; Temps partiel

Résumé du poste

Memorial Home Services in Springfield, IL seeks a Part-time Patient Access Specialist to coordinate patient entry into hospital and affiliated services. The role ensures accurate registration while supporting financial, compliance, and customer service tasks.

Shift: Day, 1:00 PM–5:00 PM; Part-Time 0.5 FTE; weekends rotation. Responsibilities include collecting demographics and insurance data, handling registrations, and explaining payment responsibilities with confidentiality and HIPAA

Qualifications

• Education – High School Diploma required and annual education completion.
• At least 1 year of business office experience preferred, incl. Patient Access, Billing and collections.
• Knowledge of insurance principles, accounts receivable and hospital billing concepts.

Responsabilités

• Accurately process patient registration and admission information.
• Collect and verify patient demographics and insurance details.
• Perform financial collections and explain payment responsibilities.
• Present required legal, ethical, and compliance documents at registration.
• Schedule services such as mammography screenings.
• Serve as liaison between departments and Patient Access Services teams.

Connaissances

Interpersonal skills

Patient relations

Communication skills

Attention to detail

Problem solving

Formation

High School Diploma

Outils

Registration software

Healthcare systems

Description du poste

Part time$16 - $23.64The Patient Access Specialist is responsible for coordinating patient entry into hospital and affiliated healthcare services. The position ensures accurate and efficient patient registration while supporting financial, compliance, and customer service functions. Key Responsibilities – Accurately process patient registration and admission information – Collect and verify patient demographic details and insurance (third-party payer) information – Perform financial collections and explain payment responsibilities – Present and explain required legal, ethical, and compliance documents during registration – Maintain confidentiality and compliance with healthcare regulations – Schedule services such as mammography screenings – Serve as a liaison between ancillary departments and Patient Access Services teams – Provide service in patient care environments while maintaining professionalism and compassion Knowledge & Compliance Requirements – JCAHO standards – Patient Rights and Responsibilities – HIPAA privacy regulations – HMOs and commercial insurance payers – Departmental policies and procedures Work Schedule – Shift: Day – Hours: 1:00 PM – 5:00 PM – Weekends: Rotation as Specified by Department – FTE: 0.5 (Part-Time) To review Memorial’s Benefits click here: Benefits – Memorial HRHighlights & BenefitsMemorial ChildcareMental Health ServicesGrowth OpportunitiesContinuing EducationLocal and National DiscountsPet InsuranceMedical, Dental, VisionRequired ExperienceEducation – High School Diploma required. Licensure / Certification / Registry – Must successfully complete assigned annual education through Healthcare Business Insights. Experience – Minimum of one (1) year of business office experience preferred, including: – Patient Access – Billing and collections – Insurance principles and practices – Accounts receivable – Completion of twelve (12) hours of coursework in a business or healthcare-related field may substitute for business office experience. – Previous Patient Access experience strongly preferred. Knowledge, Skills, and Abilities – Comprehensive understanding of Patient Access Service functions to support accurate registration and reimbursement processes. – Strong interpersonal and patient relations skills with demonstrated professionalism, tact, and sensitivity when interacting with patients, families, staff, and the public. – Ability to maintain emotional composure and professionalism in fast-paced or high-stress environments. – Proficient computer skills including data entry, electronic documentation, and use of registration software and healthcare systems. – Excellent attention to detail with strong critical thinking and problem-solving abilities. – Effective oral and written communication skills with exceptional customer service focus. – Demonstrated flexibility, sound judgment, and initiative when managing competing priorities. – Ability to work independently while contributing positively to team and organizational goals. – Skilled in patient education, persuasion, and negotiation related to financial and registration processes. – Knowledge of medical terminology, CPT procedural coding, ICD-10-CM diagnosis coding, and hospital billing claims preferred but not required.Springfield, IL Move left Move right Move up Move down+ Zoom in- Zoom outHome Jump left by 75%End Jump right by 75%Page Up Jump up by 75%Page Down Jump down by 75%Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.Sorry, we have no imagery here.To activate drag with keyboard, press Alt + Enter. Once in keyboard drag state, use the arrow keys to move the marker. To complete the drag, press the Enter key. To cancel, press Escape.Keyboard shortcutsMap Data Map data 2026Map data 2026100 m Click to toggle between metric and imperial unitsTermsReport a map error