Patient Financial Navigator — Onsite, Full-Time

Providence; Anchorage (AK); Hybrid; USD 31,000 - 47,000; Full time

Job summary

Providence Alaska Medical Center in Anchorage seeks a Patient Financial Counselor to support patients and families by phone or in person, guiding financial clearance, payment collection, and sponsorship applications.

In this full-time, day-shift, on-site role, you will determine eligibility for financial assistance programs, educate patients, and submit applications to state and federal programs while upholding Providence's mission and values.

Qualifications

• H.S. Diploma or GED.
• 2 years' experience in a hospital, clinic, or healthcare business office.
• 3 years' experience or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or its Affiliates.
• 2 years' experience in automated, computerized account follow-up system, preferably in Epic.
• Experience with medical and health plan terminology.

Responsibilities

• Interact with patients and families by phone or in person to resolve accounts.
• Obtain sponsorship and financial assistance.
• Identify eligibility, provide education, and complete applications for state and federal sponsorship programs.
• Determine eligibility for Providence St. Joseph Health Financial Assistance.

Skills

Healthcare terminology

Education

HS Diploma or GED

Job description

Providence Alaska Medical Center in Anchorage seeks a Patient Financial Counselor to support patients and families by phone or in person, guiding financial clearance, payment collection, and sponsorship applications.

In this full-time, day-shift, on-site role, you will determine eligibility for financial assistance programs, educate patients, and submit applications to state and federal programs while upholding Providence's mission and values.