Patient Financial Navigator — Hospital Admissions

Fairfax Behavioral Health; Kirkland (WA); On-site; USD 52,000 - 76,000; Full time

Job summary

Fairfax Behavioral Health in Kirkland, WA, is seeking a Financial Counselor responsible for verifying benefits, completing admissions, and counseling patients on financial obligations. The role collaborates with Intake and Utilization Review to obtain authorizations and ensures accurate charge tickets daily.

Training other staff and helping develop admissions policies are included. The hospital emphasizes compassionate, evidence-based care across its psychiatric and detox programs, with a strong

Qualifications

• High school graduate with at least 2 years in admissions or collections.
• Working knowledge of managed care and business software programs.
• Ability to interpret benefits and calculate copays, deductibles, and coinsurance.

Responsibilities

• Verify benefits and eligibility for admissions.
• Complete admission/registration for hospital admission.
• Provide patient financial counseling and collect out-of-pocket amounts at admission.
• Coordinate with Intake and Utilization Review to obtain authorizations.
• Assist in admissions training and develop related policies and forms.

Skills

Admissions experience

Collections experience

Managed care knowledge

Insurance benefits interpretation

Education

High school diploma

Tools

Microsoft Office

EMR / Admissions software

Job description

Fairfax Behavioral Health in Kirkland, WA, is seeking a Financial Counselor responsible for verifying benefits, completing admissions, and counseling patients on financial obligations. The role collaborates with Intake and Utilization Review to obtain authorizations and ensures accurate charge tickets daily.

Training other staff and helping develop admissions policies are included. The hospital emphasizes compassionate, evidence-based care across its psychiatric and detox programs, with a strong