Patient Financial Navigator for Access & Care

Henry Ford Health; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

Henry Ford Health in Detroit seeks a Financial Navigator to assist uninsured, under-insured, and insured patients with their financial obligations for prior and current care. You will work independently to obtain accurate financial information, resolve obligations, and connect patients with resources.

Your work supports patients, families, and healthcare providers in navigating complex financial situations, coordinating with clinics and hospital departments to ensure seamless care, while

Qualifications

• High school diploma or G.E.D. equivalent.
• Two years of experience related to patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
• Ability to read, write, spell, and perform mathematical calculations accurately.

Responsibilities

• Assist patients and families in understanding and resolving their financial obligations for healthcare services.
• Coordinate with insurance carriers to determine healthcare coverage and options.
• Advise patients on available financial assistance programs and assist with application completion.
• Collaborate with physicians and healthcare providers to determine long-term care needs.
• Coordinate activities with clinics and hospital departments to ensure seamless patient care.
• Maintain patient privacy and confidentiality in all interactions.

Skills

Reading and writing

Mathematical calculations

Education

High school diploma or G.E.D. equivalent

Associate Degree with coursework in mathematics, accounting, and computer science

Job description

Henry Ford Health in Detroit seeks a Financial Navigator to assist uninsured, under-insured, and insured patients with their financial obligations for prior and current care. You will work independently to obtain accurate financial information, resolve obligations, and connect patients with resources.

Your work supports patients, families, and healthcare providers in navigating complex financial situations, coordinating with clinics and hospital departments to ensure seamless care, while