Healthcare Financial Navigator - Patient Aid & Coverage

Henry Ford Health; Bingham Farms (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Financial Navigator in Dialysis Administration to help uninsured, under-insured, and insured patients manage their financial obligations for past and current care. You will work independently to obtain accurate financial information, resolve obligations, and connect patients with available resources.

This role collaborates with clinics, hospital departments, and physicians to determine coverage options, protect patient privacy, and support families

Qualifications

• High school diploma or G.E.D. required.
• Two (2) years of experience related to patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
• Ability to read, write, spell, and perform mathematical calculations accurately.

Responsibilities

• Assist patients and families in understanding and resolving their financial obligations for healthcare services.
• Coordinate with insurance carriers to determine healthcare coverage and options.
• Advise patients on available financial assistance programs and assist with application completion.
• Collaborate with physicians and healthcare providers to determine long-term care needs.
• Coordinate activities with clinics and hospital departments to ensure seamless patient care.
• Maintain patient privacy and confidentiality in all interactions.

Skills

Reading & writing

Mathematical calculations

Communication

Education

High school diploma or G.E.D.

Job description

Henry Ford Health in Detroit is seeking a Financial Navigator in Dialysis Administration to help uninsured, under-insured, and insured patients manage their financial obligations for past and current care. You will work independently to obtain accurate financial information, resolve obligations, and connect patients with available resources.

This role collaborates with clinics, hospital departments, and physicians to determine coverage options, protect patient privacy, and support families