Patient Financial Navigator (Eligibility Specialist I)

Savista, LLC; Sentinel Township (ND); Presencial; USD 44 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401(k) with company match

PTO and holidays

Resumo da oferta

Savista is hiring an Eligibility Specialist I to help patients obtain financial assistance for healthcare services. You will assess eligibility, explain options, and guide applicants through Medicaid, Medicare, Disability, and charity care programs.

The role emphasizes compassionate communication, accurate documentation, and collaboration with hospital teams to resolve eligibility issues and support patient outcomes.

Qualificações

• High school diploma or GED required.
• Proficiency in English and Spanish.
• 1+ year in a customer-facing role preferred.
• Basic knowledge of Medicaid/Medicare/Disability programs.

Responsabilidades

• Meet with patients in-person to assess eligibility for financial assistance.
• Interact with patients by phone to complete screenings and documentation.
• Guide patients through Medicaid, Medicare, Disability, and charity care applications.
• Collaborate with hospital staff and agencies to resolve eligibility issues.
• Maintain confidential records compliant with HIPAA and policy guidelines.

Conhecimentos

English fluency

Spanish fluency

Customer-facing experience

HIPAA compliance

Formação académica

High school diploma or GED

Ferramentas

Multiple hospital systems

Descrição da oferta de emprego

Savista is hiring an Eligibility Specialist I to help patients obtain financial assistance for healthcare services. You will assess eligibility, explain options, and guide applicants through Medicaid, Medicare, Disability, and charity care programs.

The role emphasizes compassionate communication, accurate documentation, and collaboration with hospital teams to resolve eligibility issues and support patient outcomes.