Patient Financial Navigator - Billing, Insurance & Aid

Scheurer Hospital Inc; McKinley Township (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Full Benefits

PTO

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401k with matching

Job summary

Scheurer Health in Pigeon, MI is seeking a Patient Financial Advisor to join our Fiscal Services team. The role focuses on evaluating patient eligibility for aid programs and assisting with cost estimates and payment arrangements.

The ideal candidate will have experience in patient financial counseling, billing, and knowledge of government and hospital programs. This full-time position offers comprehensive benefits and an opportunity to work independently in a rural hospital setting.

Qualifications

• High school diploma or equivalent is required.
• Experience with accounting, billing and collections.
• Knowledge of healthcare insurance programs.
• Excellent communication and customer service skills.
• Ability to interpret payer guidelines, billing guidelines and financial policies.

Responsibilities

• Financial Screening: interview patients and families to evaluate ability to pay and determine eligibility for government or internal assistance programs.
• Insurance Verification: verify insurance eligibility, check benefits, and obtain necessary pre-authorizations for procedures.
• Cost Estimation: explain out-of-pocket costs, deductibles, copays, and good faith estimates to patients.
• Assistance Program Navigation: guide patients through applications for Medicaid, Medicare, state programs, and charity care.
• Payment Collection: establish structured payment plans and collect point-of-service payments professionally.
• System Documentation: maintain records of insurance details, financial agreements, and patient notes in the EHR.

Skills

Excellent communication

Customer service skills

Healthcare insurance knowledge

Ability to interpret payer guidelines

High school diploma

Education

High school diploma or equivalent

Job description

Scheurer Health in Pigeon, MI is seeking a Patient Financial Advisor to join our Fiscal Services team. The role focuses on evaluating patient eligibility for aid programs and assisting with cost estimates and payment arrangements.

The ideal candidate will have experience in patient financial counseling, billing, and knowledge of government and hospital programs. This full-time position offers comprehensive benefits and an opportunity to work independently in a rural hospital setting.