Patient Financial Counselor & Medicaid Specialist

Atlantic Health System; Morristown (NJ); Hybrid; USD 29,000 - 47,000; Full time

Job summary

Atlantic Health System in Morristown, NJ is seeking a Patient Financial Counselor to provide financial assistance services and guide patients through Medicaid eligibility and charity care processes. The role involves handling inquiries, documenting demographics, and negotiating payment arrangements for self-pay patients.

The position runs Monday through Friday, 9 AM to 5 PM on-site, with responsibilities including collecting payments, advising on options, and assisting with required paperwork to

Qualifications

• High School Diploma or equivalent.
• 2+ years of work experience in customer service or relevant fields.

Responsibilities

• Take inbound calls and make outbound follow-up calls to patients.
• Screen for NJ Medicaid/Charity Care and help complete applications.
• Document patient financial information and verify eligibility.
• Advise patients on payment options and financial assistance opportunities.
• Negotiate payment arrangements and collect deposits when applicable.
• Prepare payment estimates based on treatment plans and insurance.

Skills

Customer service

Communication

Education

High School Diploma

Job description

Atlantic Health System in Morristown, NJ is seeking a Patient Financial Counselor to provide financial assistance services and guide patients through Medicaid eligibility and charity care processes. The role involves handling inquiries, documenting demographics, and negotiating payment arrangements for self-pay patients.

The position runs Monday through Friday, 9 AM to 5 PM on-site, with responsibilities including collecting payments, advising on options, and assisting with required paperwork to