Patient Financial Navigator

SAH Brown University Health Fall River; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

SAH Brown University Health Fall River is seeking a Financial Counselor to determine patient responsibility and secure available resources for medical expenses. The role involves verifying coverage, obtaining referrals and authorizations, and helping patients navigate public and private programs.

The position requires strong interpersonal and analytical skills, with the ability to coordinate with physicians and insurance companies to resolve billing issues and ensure timely financial clearance

Qualifications

• Knowledge of third-party coverage and the prior authorization process.
• Ability to communicate with patients, families and third-party payers effectively.
• Strong analytical and organizational skills for handling high-volume authorizations.

Responsibilities

• Advocate for patients and families to resolve outstanding accounts.
• Negotiate payment plans and advise on available resources and programs.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Register patients, schedule appointments and support department operations.

Skills

Financial counseling

Insurance verification

Patient advocacy

Tools

CPT

ICD Codes

Public Benefits

Job description

SAH Brown University Health Fall River is seeking a Financial Counselor to determine patient responsibility and secure available resources for medical expenses. The role involves verifying coverage, obtaining referrals and authorizations, and helping patients navigate public and private programs.

The position requires strong interpersonal and analytical skills, with the ability to coordinate with physicians and insurance companies to resolve billing issues and ensure timely financial clearance