Patient Financial Advocate (Part-Time, Day Shift)

Lifespan; Providence (RI); Sur place; USD 26 000 - 43 000; Plein temps

Résumé du poste

Brown University Health at The Miriam Hospital in Providence, RI seeks a Financial Counselor to serve as a liaison between the hospital and patients, facilitating resolution of outpatient and inpatient pre-admission, pre-registration and other financial arrangements.

Under supervision, the counselor verifies insurance, determines patient responsibility, collects payments, and ensures all required documentation and authorizations are in place to support timely, accurate patient care.

Qualifications

• High School diploma or equivalent.
• Knowledge of medical terminology and third-party insurance information.
• Proficient with standard computer applications and good verbal/written communication.
• Understanding of aging, development, and cultural patterns in care.

Responsabilités

• Pre-admits/registers scheduled outpatients and inpatients.
• Verify demographics and insurance coverage; obtain missing information.
• Verify coverage online or by phone and obtain authorizations.
• Determine patient responsibility and arrange prepayment when applicable.
• Complete required documentation at arrival/admission.
• Monitor accounts and collect payments; follow prepayment policies.
• Assist with private room differential authorizations and bed transfers.
• Refer insured patients who cannot meet obligations to Patient Advocates as needed.
• Update status of financial clearance activities in the hospital system.
• Attend staff meetings and provide coverage as needed.

Connaissances

Medical terminology

Insurance knowledge

Computer skills

Communication skills

Formation

High School education

Outils

Hospital registration system

Billing software

Description du poste

Brown University Health at The Miriam Hospital in Providence, RI seeks a Financial Counselor to serve as a liaison between the hospital and patients, facilitating resolution of outpatient and inpatient pre-admission, pre-registration and other financial arrangements.

Under supervision, the counselor verifies insurance, determines patient responsibility, collects payments, and ensures all required documentation and authorizations are in place to support timely, accurate patient care.