Patient Financial Navigator

10 John C. Lincoln Medical Center; Tempe (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

HonorHealth seeks a Registration Admitting professional to ensure patients have coverage for hospital stays and to collect and verify financial information across inpatient and outpatient services.

The role handles Medicaid applications, verifies coverage, and processes payments. Strong customer service and attention to accuracy are essential for success in this on-site position at Tempe Medical Center.

Qualifications

• Experience interacting with patients to resolve questions about billing and coverage.
• Ability to explain HonorHealth financial policies clearly to patients.
• Comfort with collecting payments and processing financial documents.

Responsibilities

• Ensure patients have coverage for their hospital stay.
• Obtain and verify Medicaid applications and other insurance information.
• Monitor and follow up on Medicaid applications and authorizations.
• Post payments and handle receipts and deposits; balance cash drawer.
• Maintain accurate demographic and financial information in the ADT system.

Skills

Customer service

Insurance verification

Financial counseling

Communication skills

Education

High School Diploma or GED

Associates or business school diploma

Job description

HonorHealth seeks a Registration Admitting professional to ensure patients have coverage for hospital stays and to collect and verify financial information across inpatient and outpatient services.

The role handles Medicaid applications, verifies coverage, and processes payments. Strong customer service and attention to accuracy are essential for success in this on-site position at Tempe Medical Center.