Patient Financial Advocate - Registration & Intake

34 Four Peaks Medical Center

Mesa (AZ)

On-site

USD 40,000 - 52,000

Full time

4 days ago

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Job summary

HonorHealth in Mesa, AZ, seeks an experienced Registration Admitting professional to ensure patients have coverage for their hospital stay, obtain authorizations and manage payments. The role supports Medicaid applications, insurance verification and daily account follow-up, with emphasis on accuracy and cash handling.

The position requires 1 year of related experience and up to 2 years in hospital registration or similar customer service roles.

Qualifications

High School Diploma or GED required.
Associates or business school diploma preferred.
1 year related experience required.
2 years of hospital registration/related field with customer service experience/insurance verification preferred.

Responsibilities

Ensure patients have coverage for their hospital stay and obtain insurance authorizations.
Notify insurance companies and assist with Medicaid applications; verify coverage from third party payers.
Secures payment for balances on inpatient and outpatient accounts; assist with monitoring patient financial issues.
Monitor status of Medicaid applications and perform daily follow up on unverified accounts.
Performs cashiering duties including receiving and posting payments; maintains balanced cash drawer.