Admissions & Patient Financial Counselor

HonorHealth; Mesa (AZ); On-site; USD 34,000 - 45,000; Full time

Job summary

HonorHealth is seeking a Registration Admitting professional at Four Peaks Medical Center in Mesa, AZ to ensure coverage for hospital stays and manage complex financial information from patients and insurers.

Responsibilities include facilitating Medicaid applications, obtaining authorizations, processing payments, and updating patient demographics in the ADT system. Prior experience in hospital registration and strong customer service skills are required.

Qualifications

• High School Diploma or GED required.
• Associates or business school diploma preferred.
• 1 year related experience required; 2 years hospital registration/related field with customer service/insurance verification preferred.

Responsibilities

• Ensures patients have coverage for their hospital stay and obtains complex financial information from multiple sources.
• Notifies insurance companies and assists with insurance authorizations; handles and tracks payments and special package plan agreements; assists with Medicaid applications and verifying coverage from third party payers.
• Monitors and audits registration regulatory forms for accuracy daily or by shift; updates financial and demographic information in the ADT system.
• Performs general cashiering duties including receiving and posting payments, prepares receipts, daily deposits, and maintains a balanced cash drawer.
• Adheres to third party payer requirements and informs management of unique situations and opportunities to improve processes.

Skills

Customer service

Insurance verification

Cash handling

Education

High School diploma or GED

Associates or business school diploma (preferred)

Tools

ADT system

Job description

HonorHealth is seeking a Registration Admitting professional at Four Peaks Medical Center in Mesa, AZ to ensure coverage for hospital stays and manage complex financial information from patients and insurers.

Responsibilities include facilitating Medicaid applications, obtaining authorizations, processing payments, and updating patient demographics in the ADT system. Prior experience in hospital registration and strong customer service skills are required.