Patient Financial Counselor

10 John C. Lincoln Medical Center; Mesa (AZ); On-site; USD 21,000 - 32,000; Full time

Job summary

HonorHealth in Mesa, AZ seeks a Registration Admitting professional for day shifts. You will ensure coverage for hospital stays, collect complex financial information, notify insurers, assist with Medicaid applications, and verify eligibility in the ADT system.

Responsibilities include obtaining signatures on financial documents, posting payments, handling cashiering duties, and maintaining accurate demographic and financial data.

Qualifications

• 1 year related experience required.
• 2 years hospital registration/related field with customer service experience/insurance verification preferred.

Responsibilities

• Address complex financial issues with patients and explain policies.
• Obtain signatures on financial documents, including package plan agreements and insurance waivers.
• Assist with Medicaid applications and monitor status of applications.
• Monitor authorizations and update as needed.
• Perform general cashiering duties and post payments.
• Ensure demographic and financial information is accurate in the ADT system.
• Maintain compliance with HIPAA and payer requirements.

Skills

Customer service

Insurance verification

Financial counseling

Education

1 year related experience

2 years hospital registration/related field with customer service/insurance verification

Job description

HonorHealth in Mesa, AZ seeks a Registration Admitting professional for day shifts. You will ensure coverage for hospital stays, collect complex financial information, notify insurers, assist with Medicaid applications, and verify eligibility in the ADT system.

Responsibilities include obtaining signatures on financial documents, posting payments, handling cashiering duties, and maintaining accurate demographic and financial data.