Patient Financial Navigator

Door County Medical Center; Sturgeon Bay (WI); On-site; USD 25,595 - 36,837; Full time

Job summary

Door County Medical Center seeks a dedicated Patient Financial Counselor to help patients and guarantors meet their financial obligations for services across departments. The role coordinates with insurance to start pre-certification and supports obtaining benefits as needed.

Responsibilities include contacting insurers to ensure services are approved, working closely with providers and staff, and assisting patients through the financial process.

Qualifications

• Associate or bachelor's degree preferred.
• Two years healthcare or insurance experience.
• Certified Application Counselor within 180 days of employment.

Responsibilities

• Guide patients/guarantors to meet financial obligations for services.
• Notify insurance companies to begin pre-certification and provide patient information.
• Assist in obtaining insurance benefits for patients as needed.
• Collaborate with providers, staff, insurers and pharmaceutical companies to support patients.

Education

General Education Diploma or better

High School or better

Associates or better

Bachelors or better

Job description

Door County Medical Center seeks a dedicated Patient Financial Counselor to help patients and guarantors meet their financial obligations for services across departments. The role coordinates with insurance to start pre-certification and supports obtaining benefits as needed.

Responsibilities include contacting insurers to ensure services are approved, working closely with providers and staff, and assisting patients through the financial process.