Patient Financial Navigator

Oceans Healthcare, L.L.C.; Shreveport (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Oceans Healthcare, L.L.C. in Shreveport, LA is seeking a Financial Counselor to assist patients with medical bills, discuss insurance benefits, and coordinate billing questions with families and providers.

The role focuses on entering demographics and financial information, ensuring compliance, and guiding patients through payment plans while maintaining accurate balances in the accounting system.

Responsibilities

• Enter patient demographic and financial information in the patient accounting system for inpatient and IOP admissions.
• Ensures that the completed admission yields a legacy system facesheet, armband, labels, etc.
• Ensures proper documentation is received for billing compliance - complete Intake Assessment and Physician Order.
• Reconciles the midnight census to ensure accuracy in the patient accounting system.
• Meets with all new admissions to review insurance benefits and financial obligations.
• Updates patient accounting system with additional or revisions to demographic or financial information obtained during patient visit.
• Initiates point of care collections with patients.
• Coordinates non-covered day discussion with Utilization Management and patients - scans signed form into the patient account system andnotifies Financial Intake
• Performs other duties and projects as assigned.

Job description

Oceans Healthcare, L.L.C. in Shreveport, LA is seeking a Financial Counselor to assist patients with medical bills, discuss insurance benefits, and coordinate billing questions with families and providers.

The role focuses on entering demographics and financial information, ensuring compliance, and guiding patients through payment plans while maintaining accurate balances in the accounting system.