Patient Financial Navigator

FMOL Health; Monroe (LA); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

FMOL Health in Monroe, LA is seeking a Patient Financial Advisor to guide patients through medical bills, insurance coverage, and payment options. You will educate patients on policies and assist with Medicaid applications and financial assistance programs.

You will collaborate with hospital staff to resolve billing concerns, ensure accurate documentation, and help patients access available funding options while delivering compassionate service.

Qualifications

• Experience in financial services, insurance, or billing/patient accounts preferred.
• Strong interpersonal and communication skills required.
• Ability to explain complex billing information clearly to patients.

Responsabilités

• Assist patients with understanding bills, insurance coverage, and payment options.
• Screen and enroll patients in third-party eligibility programs when applicable.
• Submit Medicaid applications accurately and timely.
• Address patient concerns and coordinate with hospital staff to promote satisfaction.
• Maintain meticulous records of patient accounts and funding sources.

Connaissances

Customer Service

Communication

Interpersonal skills

Attention to detail

Formation

Bachelor's Degree

Description du poste

FMOL Health in Monroe, LA is seeking a Patient Financial Advisor to guide patients through medical bills, insurance coverage, and payment options. You will educate patients on policies and assist with Medicaid applications and financial assistance programs.

You will collaborate with hospital staff to resolve billing concerns, ensure accurate documentation, and help patients access available funding options while delivering compassionate service.