Patient Financial Navigator

Lincoln Community Hospital And Nursing Home; Hugo (CO); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Job summary

Lincoln Health in Hugo, CO is seeking a Patient Financial Counselor to assist the Revenue Cycle Director with day-to-day billing operations and patient financial services. You will verify insurance, pre-register, and communicate estimated patient responsibility at admission and discharge.

Responsibilities include safeguarding accurate records, assisting with financial assistance programs, and coordinating with Admitting and central offices for smooth hospital stays.

Qualifications

• High School diploma or GED; healthcare education/desirable.
• Detail-oriented in high-volume area with strong communication.
• Computer skills to operate practice management systems.
• Ability to navigate revenue cycle/patient accounting software.

Responsibilities

• Serve as hospital's financial representative in pre-admission and inpatient phases.
• Verify insurance coverage and obtain authorizations from third-party payers.
• Perform pre-registration activities and gather required information.
• Calculate and communicate estimated patient financial responsibility.
• Meet patients to review financial obligations at discharge.
• Assist applying for financial assistance programs.
• Monitor and follow up on funding applications for timely resolution.
• Maintain accurate financial records for admitted patients.
• Prepare promissory notes and payment arrangements.
• Process payments and refunds; respond to inquiries promptly.
• Maintain documentation for accounts written off or denied.
• Adhere to policies, payer rules, and regulations.
• Understand discounted care screening and related estimates.

Skills

Communication skills

Phone system management

Microsoft Office

Attention to detail

Education

High School diploma/GED

Tools

Practice management system

Revenue cycle software

Job description

Lincoln Health in Hugo, CO is seeking a Patient Financial Counselor to assist the Revenue Cycle Director with day-to-day billing operations and patient financial services. You will verify insurance, pre-register, and communicate estimated patient responsibility at admission and discharge.

Responsibilities include safeguarding accurate records, assisting with financial assistance programs, and coordinating with Admitting and central offices for smooth hospital stays.