Patient Financial Navigator

Providence Health Plan Group; Edmonds, Northern (WA, KY); Hybrid; USD 32,000 - 50,000; Full time

Job summary

Providence Swedish is seeking a billing-focused professional to coordinate financial obligations for private pay patients, including deposits and collections. The role involves patient relations and physician liaison activities to address financial liabilities.

You will ensure timely responses and accurate documentation to support organizational goals and ongoing improvements in financial services across the system.

Qualifications

• Associate's Degree or equivalent experience substituted for degree.
• 3 years of experience in patient financial services or medical billing in a hospital business office, or 5 years without degree.

Responsibilities

• Identifies and coordinates all aspects of financial obligations for private pay patients.
• Handles patient relations and physician liaison regarding financial liabilities, deposit estimates and collection.
• Ensures timely and professional response and documentation of customer needs related to financial services.

Education

Associate's Degree or equivalent experience

3 years of experience in patient financial services or medical billing in a hospital business office or five years of experience without degree

Job description

Providence Swedish is seeking a billing-focused professional to coordinate financial obligations for private pay patients, including deposits and collections. The role involves patient relations and physician liaison activities to address financial liabilities.

You will ensure timely responses and accurate documentation to support organizational goals and ongoing improvements in financial services across the system.