Patient Financial Counselor

Providence Health & Services; Seattle (WA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Best-in-class benefits

Support for professional growth

Focus on well-being and health

Job summary

A healthcare organization in Seattle seeks a candidate for financial services coordination. The role involves managing financial obligations for private pay patients, making arrangements, and handling complaints related to financial services. Ideal applicants require an Associate's Degree and 3 years of experience in patient financial services or medical billing. Employees enjoy competitive benefits and a supportive work culture focused on personal and professional growth.

Qualifications

• 3 years of experience in patient financial services or medical billing in a hospital business office.
• Experience in developing financial arrangements with patients.
• Understanding of reimbursement policies.

Responsibilities

• Coordinate financial obligations for private pay patients.
• Make financial arrangements and secure payments for services.
• Address customer needs and document responses professionally.

Skills

Patient financial services experience

Medical billing

Customer service

Education

Associate's Degree or equivalent experience

Job description

Identifies and coordinates all aspects of financial obligations for private pay patients. Including, but not limited to, patient relations, physician liaison regarding financial liabilities, deposit estimates and collection. Assures that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization.

Makes financial arrangements and secures payment for services rendered. Protects reimbursement for services by assisting patients with payment plans and options. Interviews patients and/or families to determine funding sources. Applies financial and collection policies.

Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team atSwedish Shared Servicesand thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• Associate's Degree --or--
  • Additional experience may be substituted for no degree
• 3 years of experience in patient financial services or medical billing in a hospital business office or five years of experience without degree

Why Join Providence Swedish?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.