Patient Access Navigator - Front Desk & Scheduling

Providence Health Plan Group; Seattle (WA); Hybrid; USD 32,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with match

Paid time off

Life insurance

Job summary

Providence Swedish is hiring a Patient Services Specialist to handle front-office duties, including patient registration, scheduling, and basic billing support. You will work closely with clinicians to ensure smooth patient flow and a compassionate, efficient experience for all during visits.

You’ll engage with diverse patient needs, navigate registration systems, and uphold service standards while supporting the care team in daily operations.

Qualifications

• Experience in medical office settings or related healthcare environments.
• Strong customer service skills with patients and families.
• Familiarity with insurance, billing, and registration workflows.

Responsibilities

• Register patients at check-in and verify demographics.
• Schedule appointments for routine and basic healthcare services.
• Coordinate with clinical teams and support front-office operations.

Skills

Medical office experience

Customer service

Healthcare knowledge

Job description

Providence Swedish is hiring a Patient Services Specialist to handle front-office duties, including patient registration, scheduling, and basic billing support. You will work closely with clinicians to ensure smooth patient flow and a compassionate, efficient experience for all during visits.

You’ll engage with diverse patient needs, navigate registration systems, and uphold service standards while supporting the care team in daily operations.