Patient Access & Scheduling Specialist

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a patient access/registration specialist to register patients in computerized systems, verify insurance details, and collect payments. The role includes scheduling appointments, tests, and referrals, obtaining authorizations, and providing excellent customer service in a fast-paced setting.

The position offers on-the-job training with no prior experience required; one year in a healthcare setting is desirable. High School Diploma or GED is required.

Qualifications

• No experience required; comprehensive on-the-job training provided.
• One year in a healthcare setting is desirable.

Responsibilities

• Register patients in computer systems with attention to accuracy and updating demographics.
• Obtain current insurance information and verify data across systems; collect payments per policy.
• Schedule appointments, diagnostic tests, and referrals; obtain precerts/authorizations.
• Answer and route incoming calls; provide exceptional customer service and document interactions.
• Coordinate incoming/outgoing correspondence and file charts; assist with chart preparation.

Education

High School Diploma or GED

Job description

Norton Healthcare, Inc. is seeking a patient access/registration specialist to register patients in computerized systems, verify insurance details, and collect payments. The role includes scheduling appointments, tests, and referrals, obtaining authorizations, and providing excellent customer service in a fast-paced setting.

The position offers on-the-job training with no prior experience required; one year in a healthcare setting is desirable. High School Diploma or GED is required.