Patient Billing & Insurance Specialist — Full Time

Atlantic Health System; Morristown (NJ); On-site; USD 42,000 - 60,000; Full time

Job summary

Atlantic Health System in Morristown, NJ is seeking a Patient Financial Services Representative to support billing and collections for inpatient and outpatient accounts. The role involves cash application, reconciliation, and resolving customer questions.

Responsibilities include handling inbound calls, entering insurance data, processing payments, and meeting weekly backlog targets. A related degree and several years in customer service are expected.

Qualifications

• Bachelor's degree in finance, healthcare management or related field.
• 3-5 years of experience in Customer Service Call Center or relevant area.

Responsibilities

• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly on accounts, processes payments, and handles customer service requests.
• Completes weekly backlog.
• Performs other related duties as assigned.

Skills

Customer service

Call center

Education

Bachelor's degree in finance/healthcare

Job description

Atlantic Health System in Morristown, NJ is seeking a Patient Financial Services Representative to support billing and collections for inpatient and outpatient accounts. The role involves cash application, reconciliation, and resolving customer questions.

Responsibilities include handling inbound calls, entering insurance data, processing payments, and meeting weekly backlog targets. A related degree and several years in customer service are expected.