Patient Financial Services Representative, Full Time, Days (10a-6p), Morristown, NJ

Atlantic Health System; Morristown (NJ); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Atlantic Health System in Morristown, NJ is seeking a Patient Financial Services Representative to support billing and collections for inpatient and outpatient accounts. The role involves cash application, reconciliation, and resolving customer questions.

Responsibilities include handling inbound calls, entering insurance data, processing payments, and meeting weekly backlog targets. A related degree and several years in customer service are expected.

Competenze

• Bachelor's degree in finance, healthcare management or related field.
• 3-5 years of experience in Customer Service Call Center or relevant area.

Mansioni

• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly on accounts, processes payments, and handles customer service requests.
• Completes weekly backlog.
• Performs other related duties as assigned.

Conoscenze

Customer service

Call center

Formazione

Bachelor's degree in finance/healthcare

Descrizione del lavoro

Patient Financial Services Representative, Full Time, Days (10a-6p), Morristown, NJ

Morristown, NJ, United States

Trending

Job Description

Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions.

Principal Accountabilities

• Answers inbound calls for all billing inquiries for all facilities.
• Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests.
• Completes weekly backlog.
• Performs other related duties as assigned.

Qualifications

• Bachelor's Degree in finance, healthcare management or related field.
• 3-5 years of experience in Customer Service Call Center or relevant area.

About Us

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non‑profit health care systems in the nation. Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community‑based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition forthe services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• Chosen for 17years by Fortune as one of the magazine’s“100 Best Companies to Work For.