Patient Financial Counselor: Billing Support & Guidance

Penobscot Valley Hospital; Lincoln (ME); Presencial; USD 30 000 - 60 000; Tempo integral

Resumo da oferta

Penobscot Valley Hospital in Maine is seeking a full-time, 32-hour-per-week Billing Specialist to support self-pay accounts, patient billing, and payment arrangements. The role requires strong customer service, precise data entry, and the ability to explain hospital billing guidelines to patients.

This non-exempt, union position involves in-person and phone-based assistance, cross-training, and quality improvement duties, with responsibilities for pre-collect activity, payroll deduction

Qualificações

• Previous office experience.
• Proficient typing (40 wpm).
• Knowledge of medical terminology preferred.
• Excellent organizational and communication skills.

Responsabilidades

• Self pay account follow up and patient billing support.
• Patient financial counseling and payment arrangements.
• Pre-collect and early collection activity.
• Payroll deduction accounts.
• Liability billing follow-up.
• In-person patient payment support.
• Telephone support and issue resolution.
• Department coverage and cross-training support.
• Quality improvement, emergency preparedness, and other duties.

Conhecimentos

Billing support

Customer service

Communication

Formação académica

High school graduate

Ferramentas

CPSI

Athena

Descrição da oferta de emprego

Penobscot Valley Hospital in Maine is seeking a full-time, 32-hour-per-week Billing Specialist to support self-pay accounts, patient billing, and payment arrangements. The role requires strong customer service, precise data entry, and the ability to explain hospital billing guidelines to patients.

This non-exempt, union position involves in-person and phone-based assistance, cross-training, and quality improvement duties, with responsibilities for pre-collect activity, payroll deduction