Patient Financial Services Associate II

MaineHealth; Westbrook (ME); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development

Well-being resources

Job summary

MaineHealth is seeking a Clerical/Administrative Support professional in Westbrook, ME to join Patient Financial Services as an Associate II. The role focuses on patient accounting tasks including billing, training, and follow-up/denial resolution to support proper account completion and closure.

Required is a high school diploma or GED and at least one year in a related healthcare field; hospital or provider-based billing experience is preferred.

Qualifications

• One year in a related healthcare field required.
• Hospital or provider-based billing experience preferred.
• High school diploma or GED preferred.

Responsibilities

• Handle patient billing and claims follow-up.
• Support account completion and closure with attention to filing limits.
• Assist with denial resolution as needed.

Skills

Billing

Insurance claims

Customer service

Education

High school diploma or GED

Job description

Location: Westbrook, ME
Schedule: Full Time
Job Category: Clerical/Administrative Support
Req #: 94573
Date Posted: Oct 15, 2026

Clerical/Administrative Support

Req #: 94573

Summary

The Patient Financial Services Associate II role is responsible for the specific set of patient accounting which could include the appropriate billing, training, and/or follow up/denial resolution of insurance claims within filing limits to support the proper account completion and closure.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: One year in a related healthcare field required. Hospital or provider-based billing experience preferred. Demonstrates competency in all essential functions of a Patient Financial Services Associate I role.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [emailprotected]

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