Patient Billing & AR Specialist

MaineGeneral Medical Center; Waterville (ME); On-site; USD 46,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Employee discounts

Paid time off

401(k)/403(b) plan

Job summary

MaineGeneral Health is seeking a Patient Accounts Specialist - Accounts Receivable at the Hathaway Center in Waterville, ME. This role focuses on handling patient billing issues, setting up payment plans, and resolving concerns to ensure a positive patient experience.

The ideal candidate has a background in finance or healthcare revenue cycle, with experience navigating payer sites and medical billing software, and excels in a fast-paced environment.

Qualifications

• 5+ years of extensive customer service experience preferred.
• Background in finance or health care revenue cycle.
• Experience handling high call volumes with accuracy.

Responsibilities

• Manage large volumes of incoming calls and inquiries.
• Build relationships with patients through clear communication.
• Provide solutions and resolve billing issues promptly.
• Review patient accounts and escalate when needed.
• Assist with setting up payment plans and resolving errors.

Skills

Customer service

Communication

Problem solving

Finance knowledge

Tools

Microsoft Office

Excel

Outlook

Teams

Job description

MaineGeneral Health is seeking a Patient Accounts Specialist - Accounts Receivable at the Hathaway Center in Waterville, ME. This role focuses on handling patient billing issues, setting up payment plans, and resolving concerns to ensure a positive patient experience.

The ideal candidate has a background in finance or healthcare revenue cycle, with experience navigating payer sites and medical billing software, and excels in a fast-paced environment.