Patient Financial Counselor & Billing Specialist

Northwell Health; Melville (NY); On-site; USD 52,000 - 70,000; Full time

Job summary

Northwell Health in Melville, NY seeks a Financial Counselor to advise admitted patients on financial responsibilities, process payments, issue receipts, and maintain collection logs. The role requires interviewing patients, verifying insurance, and assessing eligibility for programs.

The position involves assisting with FAU applications, counseling patients on payment options, and setting up pro-rated obligations and arrangements, ensuring accurate records and compliance with hospital policies.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.

Responsibilities

• Interview patients to obtain necessary financial and insurance information.
• Verify patients insurance and collect additional insurance such as No Fault and Workers Compensation.
• Performs financial assessment of patients; refers potential Medicaid cases to Medicaid Investigator.
• Gathers documentation and assists in the completion of the Financial Assistance Program (FAU) application process.
• Assists patients and/or families in resolving hospital bills; advises and counsels patients of their payment responsibility due to the hospital.
• Establishes patients’ pro-rated financial obligations and sets-up payment arrangements/contracts.
• Follows up on scheduled payments via mail and telephone.
• Processes applications for Section 1011, where applicable.
• Maintains daily work log of payments collected.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Education

High School Diploma or equivalent

Job description

Northwell Health in Melville, NY seeks a Financial Counselor to advise admitted patients on financial responsibilities, process payments, issue receipts, and maintain collection logs. The role requires interviewing patients, verifying insurance, and assessing eligibility for programs.

The position involves assisting with FAU applications, counseling patients on payment options, and setting up pro-rated obligations and arrangements, ensuring accurate records and compliance with hospital policies.