Patient Financial Coordinator - Healthcare Billing

Advocate Health; Charlotte (NC); On-site; USD 32,000 - 47,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a Billing Specialist for hospital-based insurance billing and collections. You will coordinate payor billing, monitor accounts, and rebill as needed while ensuring compliance with payer requirements. The role requires strong Excel skills, healthcare terminology, and the ability to work across time zones.

Schedule is Mon-Fri, 8am-5pm, 40 hours per week. Salary range is $22.90–$34.35 per hour, with base pay within the listed range and opportunities for

Qualifications

• Bachelor’s degree in Accounting, Finance or related field or 5 years of insurance related experience required.
• 1 to 2 years of reimbursement experience in a hospital setting is preferred.
• Must be proficient with medical terminology and be familiar with clinical considerations as these relate to transplant cases.
• Excellent written and oral communication skills required. Microsoft Excel, Word, STAR and IDX experience required.

Responsibilities

• Coordinates and manages the billing and collection functions for all payor types.
• Notifies physician offices of contract periods, identifies and monitors accounts, determines correct reimbursement, bundles all bills for submittal to insurance companies, rebills claims as necessary, followings up on claim status, performs regular account maintenance, collects and distributes payments appropriately.
• Researches insurance benefits, options and potential patient financial needs and discusses findings with patients and their families.
• Develops a financial plan with patients and their families.
• Works with patients and develops resolutions to potential patient financial out-of-pocket exposure and helps them plan and overcome these obstacles.
• Obtains all necessary payer authorizations.
• Verifies and monitors coverage and other medical benefits and acquires necessary referrals and authorizations.

Skills

Billing coordination

Insurance history

Communication skills

Analytical thinking

Time management

Interpersonal skills

Education

Bachelor's degree in Accounting or Finance

Tools

Excel

Word

STAR

IDX

Job description

Advocate Health in Charlotte, NC is seeking a Billing Specialist for hospital-based insurance billing and collections. You will coordinate payor billing, monitor accounts, and rebill as needed while ensuring compliance with payer requirements. The role requires strong Excel skills, healthcare terminology, and the ability to work across time zones.

Schedule is Mon-Fri, 8am-5pm, 40 hours per week. Salary range is $22.90–$34.35 per hour, with base pay within the listed range and opportunities for