Patient Financial Coordinator

Westover Family Dentistry; Charles Town (WV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

80 hours of Accrued PTO

Paid Holidays

Medical Insurance

Vision Insurance

Uniform Allowance 2 times per year

Up to 3% employer Match to Simple IRA

Employee & Direct Family Discounted?al

90 Day & Annual Reviews

CE and/or Educational Support

Job summary

Charles Town Family Dentistry in Charles Town, WV seeks a Full-Time Patient Financial Coordinator. You will manage statements, balances, and payments, serving as the go-to for patient financial tasks in a fast-paced, patient-centric practice.

Benefits begin after 90 days, including PTO, holidays, medical and vision insurance, and a Simple IRA match. Social media support is also part of the role, with opportunities for growth and CE support.

Qualifications

• Minimum 1 year receptionist/office experience.
• Preference for 1+ year dental administrative experience.
• Comfort with dental practice software.

Responsibilities

• Generate patient statements and discuss balances with patients.
• Collect payments and coordinate with third-party collection agencies as needed.
• Answer phones, schedule appointments, and verify insurance eligibility.
• Support social media initiatives for the dental office.

Skills

Receptionist experience

Dental admin experience

Strong communication

Customer-centric

Job description

Join the Charles Town Family Dentistry team as a Full-Time Patient Financial Coordinator in Charles Town, WV and dive into an exciting role that is at the heart of our customer-centric practice! You'll be the go‑to person for all patient financial related tasks. Your exceptional multitasking skills will shine as you navigate billing, outstanding balances, collections patient inquiries, and administrative tasks in our vibrant office environment.

With a competitive pay, you'll not only gain invaluable dental experience but also be part of a forward-thinking and energetic culture that values excellence and integrity. You will be offered great benefits after 90 Days:

• 80 hours of Accrued PTO
• Paid Holidays
• Medical Insurance
• Vision Insurance
• Uniform Allowance 2 times per year
• Up to 3% employer Match to Simple IRA
• Employee & Direct Family Discounted Dental Care
• 90 Day & Annual Reviews
• CE and/or Educational Support

If you love helping others, thrive in a fast-paced setting, and are eager to contribute to a community-focused practice, this is the place for you!

A little about us

Our dentists and team have the experience, knowledge, and the personality to soothe away any dental anxiety our patients may have. We are constantly studying dental research articles and taking continuing education courses so that we may learn about the latest dental upgrades in materials and technology. This enables us to offer our patients the best dental care available in the Charles Town area.

Your role as a Patient financial coordinator

As a Full-Time Patient Financial Coordinator at Charles Town Family Dentistry, you will be the welcoming point of contact for our valued patients, setting the tone for an exceptional experience. Your daily tasks will include generating patient statements, contacting patients and discussing balances, collecting payments, utilizing third party collection agency, and more. You will help confirm dental appointments, answer incoming phone calls, and skillfully schedule appointments while verifying insurance eligibility.

When necessary, you'll obtain signed treatment plans, demonstrating our commitment to integrity and excellence. Eventually, your role will involve checking out patients, ensuring their visit concludes on a positive note. If you're excited about contributing to a dependable team that thrives on multitasking and unwavering customer focus, we want to hear from you!

We are also seeking an individual who can help develope our dental office's social media.

Are you the patient financial coordinator we're looking for?

To thrive as a Full-Time Patient Financial Coordinator at Charles Town Family Dentistry, you'll need a blend of essential skills and relevant experience. A minimum of one year of receptionist or office experience is crucial, with a preference for those who bring over a year of dental administrative experience. Your multitasking abilities will allow you to manage various responsibilities with efficiency and accuracy. Being comfortable with software and tools related to dental practice operations is necessary to navigate patient management and scheduling seamlessly.

Strong communication skills are paramount, enabling you to answer incoming phone calls and interact with patients effectively. Moreover, an unwavering customer‑centric approach and the ability to maintain a welcoming atmosphere are vital for ensuring every patient feels valued. If you possess these skills and are excited to join a dynamic team, we invite you.

Knowledge and skills required for the position are:

• Must have 1 year of receptionist/office experience at minimum.
• Prefer 1+ years of dental administrative experience.

Will you join our team?

If this sounds like the right job for you, don't wait. We look forward to hearing from you!