Patient Financial Advocate - Payer & Payment Support

Rutland Regional Medical Center; Rutland (VT); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Rutland Regional Medical Center in Vermont is seeking a Full-time Financial Counselor to identify payer sources for uninsured and underinsured patients and determine their financial responsibility for services. This role also collects co-pays, deductibles, and deposits prior to scheduled services and acts as a liaison between patients, physicians, the hospital, and payers.

The ideal candidate will have a Bachelor's degree in a health-related field and at least 2 years of related experience, plus

Qualifications

• Bachelor’s degree in healthcare, business, sociology or related field, or equivalent experience.
• 2 years of related experience.
• CAC certification required or must be obtained within 90 days of hire.

Responsibilities

• Identify payer sources for uninsured/underinsured patients and determine patient financial responsibility.
• Collect co-pays, deductibles, and deposits prior to scheduled services.
• Serve as liaison between patient, physician, hospital, and payers.
• Explain financial assistance programs and assist with insurance enrollment when applicable.

Skills

Billing review

Communication skills

Confidentiality

Math skills

Medical terminology

Education

Bachelor’s degree in healthcare, business, sociology or related field

Tools

CAC Certification

Job description

Rutland Regional Medical Center in Vermont is seeking a Full-time Financial Counselor to identify payer sources for uninsured and underinsured patients and determine their financial responsibility for services. This role also collects co-pays, deductibles, and deposits prior to scheduled services and acts as a liaison between patients, physicians, the hospital, and payers.

The ideal candidate will have a Bachelor's degree in a health-related field and at least 2 years of related experience, plus