Financial Counselor

Rutland Regional Medical Center; Rutland (VT); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Rutland Regional Medical Center in Vermont is seeking a Full-time Financial Counselor to identify payer sources for uninsured and underinsured patients and determine their financial responsibility for services. This role also collects co-pays, deductibles, and deposits prior to scheduled services and acts as a liaison between patients, physicians, the hospital, and payers.

The ideal candidate will have a Bachelor's degree in a health-related field and at least 2 years of related experience, plus

Qualifications

• Bachelor’s degree in healthcare, business, sociology or related field, or equivalent experience.
• 2 years of related experience.
• CAC certification required or must be obtained within 90 days of hire.

Responsibilities

• Identify payer sources for uninsured/underinsured patients and determine patient financial responsibility.
• Collect co-pays, deductibles, and deposits prior to scheduled services.
• Serve as liaison between patient, physician, hospital, and payers.
• Explain financial assistance programs and assist with insurance enrollment when applicable.

Skills

Billing review

Communication skills

Confidentiality

Math skills

Medical terminology

Education

Bachelor’s degree in healthcare, business, sociology or related field

Tools

CAC Certification

Job description

• Full-time - Day shift - Mon - fri 8am - 4:30pm

Responsible for identifying payer sources for uninsured and underinsured patients, and for identifying patient financial responsibility for services and collecting co-pays, deductibles and deposits prior to scheduled services. This position serves as liaison between the patient, the physician, the hospital and payers.

• Bachelor’s degree in healthcare, business, sociology or related field or equivalent combination of education and experience.
• 2 years of related experience.

Required Licenses/Certifications

• Certified Application Counselor (CAC) or required to obtain within 90 days of hire

Required Skills, Knowledge and Abilities

• Ability to review patients billing information in-person or on the phone verbally and in writing: explain financial assistance program and help with insurance enrollment when applicable.
• Demonstrated ability to interpret and apply policy and regulation of heathcare programs.
• Demonstrated moderate knowledge of medical terminology.
• Demonstrated moderate knowledge of basic computer skills.
• Math skills: required to calculate income, balances & deposits.
• Excellent written and verbal communication and interpersonal skills required to deal with patients from diverse socio-economic backgrounds.
• Demonstrated ability to exercise high degree of confidentiality.

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