Patient Financial Advocate - Billing & Medicaid Support

Optum; Leitchfield (KY); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

401k plan

Stock purchase program

Comprehensive benefits

Job summary

Optum in Kentucky is seeking a Patient Financial Advocate to handle high-volume patient calls, provide telephonic customer service, and support revenue cycle activities. The role focuses on billing, Medicaid applications, and ensuring patients receive necessary insurance coverage.

You will work with a team to process Medicaid and financial assistance applications while delivering high-quality service. The position offers a comprehensive benefits package and opportunities for growth within the

Qualifications

• Data entry across multiple systems with attention to detail.
• Experience supporting administrative or customer service tasks in healthcare.
• Strong communication and problem-solving skills.
• Ability to work daytime shifts and occasional overtime as needed.

Responsibilities

• Provide support with billing, patient payments, patient inquiries.
• Processing assistance applications.
• Helping get insurance coverage and resolving patient issues.
• Help patients apply for Medicaid and related programs.

Skills

Data entry accuracy

Administrative support

Customer service

Healthcare operations knowledge

Education

High School Diploma or GED

Job description

Optum in Kentucky is seeking a Patient Financial Advocate to handle high-volume patient calls, provide telephonic customer service, and support revenue cycle activities. The role focuses on billing, Medicaid applications, and ensuring patients receive necessary insurance coverage.

You will work with a team to process Medicaid and financial assistance applications while delivering high-quality service. The position offers a comprehensive benefits package and opportunities for growth within the