Patient Financial Advocate — Care & Billing Support

UnitedHealth Group; Leitchfield (KY); On-site; Confidential; Full time

Benefits offered by this job

Benefits package

Equity stock plan

401k contribution

Job summary

UnitedHealth Group is seeking a Patient Financial Advocate in Kentucky to handle high volumes of patient calls and provide telephonic customer service with basic knowledge of Revenue Cycle. You will assist with billing, payments, insurance coverage, Medicaid applications, and help resolve patient issues.

The role offers a comprehensive benefits package and a clear development path. Candidates should have a High School Diploma/GED, 1+ years in administrative support or healthcare operations, and

Qualifications

• Data entry across multiple systems with accuracy.
• Administrative support and customer service experience in healthcare.
• Attention to detail and ability to work across departments.

Responsibilities

• Provide support with billing, patient payments, patient inquiries.
• Processing assistance applications.
• Helping get insurance coverage and resolving patient issues.
• Help patients apply for Medicaid and special Medicaid programs.

Skills

Data entry

Customer service

Administrative support

Healthcare operations

Education

High School Diploma/GED

Job description

UnitedHealth Group is seeking a Patient Financial Advocate in Kentucky to handle high volumes of patient calls and provide telephonic customer service with basic knowledge of Revenue Cycle. You will assist with billing, payments, insurance coverage, Medicaid applications, and help resolve patient issues.

The role offers a comprehensive benefits package and a clear development path. Candidates should have a High School Diploma/GED, 1+ years in administrative support or healthcare operations, and