Patient Care & Billing Advocate

UnitedHealth Group; Henderson (KY); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D

401(k)

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Patient Financial Advocate to handle high volumes of patient calls and provide billing and payment support within Revenue Cycle.

You will assist with Medicaid applications and insurance questions, participate in financial assistance programs, and enjoy a sign-on bonus for external applicants plus a robust benefits package. Hours are 7:30am–5pm in Henderson, KY, with occasional overtime.

Qualifications

• High School Diploma/GED
• 1+ years of experience accurately entering, updating, and maintaining data across multiple systems ensuring attention to detail
• 1+ years of professional experience in administrative support, customer service, healthcare operations, or related support roles

Responsibilities

• Provide support with billing, patient payments, patient inquiries
• Processing assistance applications
• Helping get insurance coverage and resolving patient issues
• Help patients apply for Medicaid and special Medicaid programs. The team processed over 700 Medicaid applications last month, 755 financial assistance applications and collected approx. $127,000

Job description

UnitedHealth Group is seeking a Patient Financial Advocate to handle high volumes of patient calls and provide billing and payment support within Revenue Cycle.

You will assist with Medicaid applications and insurance questions, participate in financial assistance programs, and enjoy a sign-on bonus for external applicants plus a robust benefits package. Hours are 7:30am–5pm in Henderson, KY, with occasional overtime.