Hospital Patient Financial Navigator

Firstsource Solutions Ltd; Royal Oak (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Paid Time Off

Job summary

A leading healthcare outsourcing firm in Royal Oak, MI seeks a Patient Financial Advocate to support patients with eligibility assistance programs. This full-time, onsite position requires a High School Diploma and customer service experience. Join our team to make a significant difference in patient care by assisting in navigating financial responsibilities. The role involves direct patient interaction, documentation of processes, and maintaining relationships with hospital staff. Benefits include medical, dental, vision, and 401K.

Qualifications

• 1-3 years’ experience in medical coding, medical billing, or eligibility preferred.
• Customer service experience is preferred.

Responsibilities

• Screen patients on-site for eligibility assistance programs.
• Document patient information accurately in required systems.
• Maintain positive relationships with hospital staff.

Skills

Basic computer skills

Customer service

Education

High School Diploma or equivalent

Job description

A leading healthcare outsourcing firm in Royal Oak, MI seeks a Patient Financial Advocate to support patients with eligibility assistance programs. This full-time, onsite position requires a High School Diploma and customer service experience. Join our team to make a significant difference in patient care by assisting in navigating financial responsibilities. The role involves direct patient interaction, documentation of processes, and maintaining relationships with hospital staff. Benefits include medical, dental, vision, and 401K.