Patient & Family Experience Specialist (Spanish Speaking)

CCMC Cook Children's Medical Center; Fort Worth (TX); On-site; USD 35,000 - 48,000; Part time

Job summary

Cook Children’s Medical Center in Fort Worth is seeking a Guest Relations Specialist to provide a welcoming presence and exceptional service to patients, families, visitors and staff. This PRN role supports Family Engagement and upholds our values by delivering information with care and personal attention.

The position requires a high school diploma or GED, with 3 years of experience preferred, and Spanish language skills are a plus.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Minimum 3 years’ professional work experience; health care setting preferred.
• Ability to read, write, and speak Spanish preferred.

Responsibilities

• Provide a welcoming presence and excellent service to patients, families, visitors and staff.
• Share information and offer personal attention to each guest.
• Model Cook Children's Health Care System values in daily interactions.

Skills

Customer service

Bilingual Spanish

Problem solving

Detail oriented

Education

High School Diploma or GED

College degree preferred

Job description

Cook Children’s Medical Center in Fort Worth is seeking a Guest Relations Specialist to provide a welcoming presence and exceptional service to patients, families, visitors and staff. This PRN role supports Family Engagement and upholds our values by delivering information with care and personal attention.

The position requires a high school diploma or GED, with 3 years of experience preferred, and Spanish language skills are a plus.