Patient & Family Concierge (Part-Time)

Saint Francis Health System; Tulsa (OK); On-site; USD 18,000 - 23,000; Part time

Job summary

Saint Francis Health System is seeking a Patient Family Representative I at the Yale Campus in Tulsa, OK. The role supports greeting patients and families, coordinating hospital communications, and serving as an information resource while working with volunteers to escort patients and relatives.

The position requires a high school diploma or GED and 1–2 years of related experience, with strong computer skills including Word, Excel, Outlook, and Windows.

Qualifications

• High School Diploma or GED.
• 1-2 years related experience.
• Advanced computer skills including Word, Excel and Windows.
• Proficient with Outlook.
• Excellent interpersonal and customer service skills.

Responsibilities

• Greet patients, families and visitors arriving at the hospital.
• Coordinate communications between hospital staff, patients and their families.
• Direct escorts of patients and families by volunteers throughout the hospital.
• Serve as an information provider for patients, families and visitors.
• Collaborate with staff to ensure patient and family needs are met.

Skills

Customer service

Interpersonal skills

Microsoft Word

Microsoft Excel

Outlook

Windows

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Windows

Job description

Saint Francis Health System is seeking a Patient Family Representative I at the Yale Campus in Tulsa, OK. The role supports greeting patients and families, coordinating hospital communications, and serving as an information resource while working with volunteers to escort patients and relatives.

The position requires a high school diploma or GED and 1–2 years of related experience, with strong computer skills including Word, Excel, Outlook, and Windows.