Patient-Facing Front Desk Scheduler (Clerical Assistant)

Providence; Tigard (OR); On-site; USD 36,000 - 44,000; Full time

Job summary

Providence St Vincent Medical Center seeks a Clerical Assistant for a full-time, day shift. The role involves patient-facing scheduling support at the front desk and clinic, ensuring smooth operations and responsive service throughout the day.

The position requires at least 1 year in a customer service environment, HS diploma or GED, and familiarity with medical terminology; EPIC and MS Office proficiency are preferred.

Qualifications

• 1 year of customer service experience.
• HS diploma or GED required; general studies.
• AHA HeartSaver or BLS certification required on hire.
• Experience in medical environment or rehab setting is a plus.
• Experience with medical terminology.
• 1 year of experience with MS Office or Windows-based software.
• Experience with computerized patient scheduling programs.
• Experience with EPIC.

Responsibilities

• Clerical assistant is a patient-facing role providing scheduling and front-desk support.

Skills

Customer service

Medical terminology

Education

HS Diploma or GED

AHA HeartSaver/BLS (upon hire)

Tools

MS Office Suite

EPIC

Scheduling software

Job description

Providence St Vincent Medical Center seeks a Clerical Assistant for a full-time, day shift. The role involves patient-facing scheduling support at the front desk and clinic, ensuring smooth operations and responsive service throughout the day.

The position requires at least 1 year in a customer service environment, HS diploma or GED, and familiarity with medical terminology; EPIC and MS Office proficiency are preferred.