Patient Experience & Treatment Coordinator

Optimum Oral Surgery Group; Harrison Township (NJ); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Career path advancement

Health savings account (HSA)

401k plan with company match

Dental and vision coverage

Paid time off

Annual merit reviews

Job summary

Optimum Oral Surgery Group, an elite oral surgery practice, is seeking a confident Treatment Coordinator for an in-office role in Mullica Hill. You will guide patients through treatment plans, explain financial options, and ensure a professional patient experience while collaborating with clinicians.

The ideal candidate has strong communication, organizational skills, and a customer-service mindset. Prior dental experience is a plus but not required, with a focus on HIPAA compliance and accurate

Qualifications

• Highschool diploma or equivalent required.
• One year of customer service experience required.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.

Skills

Dental terminology

Customer service

Communication skills

Organizational skills

Attention to detail

Leadership

Problem-solving

Cross-functional teamwork

Typing

Filing

Education

Highschool diploma or equivalent

Job description

Optimum Oral Surgery Group, an elite oral surgery practice, is seeking a confident Treatment Coordinator for an in-office role in Mullica Hill. You will guide patients through treatment plans, explain financial options, and ensure a professional patient experience while collaborating with clinicians.

The ideal candidate has strong communication, organizational skills, and a customer-service mindset. Prior dental experience is a plus but not required, with a focus on HIPAA compliance and accurate